Enterprise Networks: Merge Ahead (InformationWeek)
Separate networks for voice, data, and video still predominate, but more companies are taking a serious look at network convergence.

Voice Over IP: The Battle Heats Up (Network Computing)
If you want your IP packets to carry voice as well as data, you have to look long and hard to find true business-class voice-over-IP services. Still, businesses are seriously considering VoIP services--adding voice to the growing IP data network just makes sense.

Call Center Breakthrough (InternetWeek)
With the emergence of voice over IP and real-time online chat, the Internet has taken call centers to a new level--sometimes beyond the skills of corporate IT and network managers. These managers are now scrambling to transition into Internet-based computer telephony integration and advanced IP-based call centers.

Reviews
Long Distance Savings In A Box (InternetWeek)
Long known for its communications equipment, MultiTech is now offering a great low-cost VoIP gateway for small remote offices that can help save you money on long distance toll charges.

Hearing Voices Loud And Clear (InternetWeek)
More and more products are available that let you easily place voice and fax calls on your existing IP network, leveraging the Internet or dedicated data circuits to help cut long distance charges between offices.

Tutorials
Voice Over IP: Hear's How (Data Communications)
Ready to make the call on IP telephony? Hold the phone-and hear all about it first.

Voice Over IP, The Way It Should Be (Network Computing)
Voice over IP works, but it still has a long way to go before it's ready for the enterprise. Here's how you can improve conditions for a successful deployment.

Vendor White Paper:
Cisco: AVVID: Architecture For Voice, Video And Integrated Data (Adobe Acrobat format)